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Ziggy Gable (ZiggyTheHamster) [they/them]

Passionate software engineer with 21 years of professional experience across a wide array of tools. Led an open source project in middle school. Engineered and architected an industry-leading enterprise podcast hosting and monetization SaaS platform which Amazon acquired in 2021. Rubyist since 2004. Deep background in distributed systems, security, cloud infrastructure, and data-intensive workloads. Experienced technical presenter. Vintage computer enthusiast.

Highlights

Ruby Linux/Unix/BSD AWS Terraform Consul Packer JavaScript Kafka Chef Scala PostgreSQL MySQL Redis SQLite CSS HTML CouchDB C# Druid Flink KiCad Ember.js SystemD Semantic Web InfoSec GitLab CI/CD DevOps System Architecture Distributed Systems HAProxy Python

Work Experience
♦ ART19, an Amazon company
2014-06 - Present » Chief Architect

Scaled ART19's podcast CMS and dynamic ad insertion platform from a two-engineer startup to a robust system processing billions of podcast downloads per month, adopted by leading shows and advertisers. Directed product roadmap planning and feature prioritization with product, engineering, and go-to-market teams, balancing technical feasibility, customer impact, and revenue goals.

Led adoption of Terraform, Docker, Consul, Kafka, Flink, and HAProxy to ensure scalability, security, and observability. Influenced technical investment and participated in pricing strategy discussions to maximize ROI and profitability.

Built and mentored an engineering team, growing to more than 50. Established best practices for deployment, monitoring, and security. Represented ART19 at external user groups and internally across Amazon to communicate product vision and operational strategy.

♦ Gallo Digital, LLC
2014-06 - 2014-10 » Senior Software Engineer

Delivered key services for Leverage, a platform enabling law firms to manage mass action cases efficiently. Built a secure, custom e-signature service that met strict privacy requirements. Scaled architecture to support high-volume litigation, including the Volkswagen Diesel Emissions cases, resulting in fair outcomes for thousands of claimants.

♦ DecisionPoint Systems, Inc.
2013-06 - 2014-06 » Senior Developer and Solution Architect
2011-05 - 2013-06 » Developer

Designed and delivered SaaS and custom enterprise applications across diverse verticals. Led requirements gathering and roadmap planning with customer executives and engineering teams, ensuring solutions met business goals, compliance needs, and budget. Managed and mentored development teams, setting coding and security standards.

Migrated infrastructure from on-premises to AWS, improving scalability and reliability. Developed RESTful APIs and mobile applications integrating with AS/400 and z/OS systems. Advised executives on technology investment and modernization strategy.

♦ Oklahoma State University Institute of Technology - Okmulgee
2009-02 - 2011-05 » Application Developer and Webmaster
2008-02 - 2009-02 » Temporary Webmaster
2006-11 - 2008-02 » Computer Support Student Worker

Modernized web applications by replacing legacy PHP systems with Ruby on Rails and launching the first mobile site in the university system. Integrated web apps with MVS mainframe ERP (SunGard SCT), improving operational efficiency and data accuracy. Maintained VMware vSphere infrastructure and supervised interns. Produced digital content supporting university initiatives.

Talks & Presentations
♦ Scripting Blender with Python for VRChat Avatars - Biggest Little Fur Con 2025

Led a panel discussion on techniques for automating 3D modeling workflows in Blender using its scripting capabilities. Demonstrated a workflow for processing 3D models exported from VRoid Studio, including a novel technique for making avatars with transparent textures portable to mobile versions of VRChat.

Shared insights from a decade of running Sidekiq at massive scale, covering performance tuning, operational pitfalls, and resiliency strategies for processing millions of jobs per hour. Engaged attendees in interactive discussions throughout the conference.

Service Activities
♦ Pacific Anthropomorphics League
2025-10 - Present » Volunteer, Pacific Anthropomorphics Weekend

Supported critical functions, including helping to triage issues with a new registration system and badge printing, for a convention with approximately 1,700 attendees. Personally handled the processing of approximately 400 guests per hour after a prolonged registration outage.

♦ Anthropomorphic Arts and Education, Inc.
2025-10 - Present » Programming Staff, Further Confusion

Planned programming such as panels, events, meet-and-greets, concerts, etc. across nine venues for a convention with approximately 6,500 attendees.

♦ Reno Area Anthropomorphic Arts and Recreation
2025-10 - 2025-10 » Panels / A/V Volunteer, Biggest Little Fur Con

Worked with Panels leads to ensure panel room monitors, microphones, and sound systems were functional and available to panelists throughout a convention with approximately 4,000 attendees.

♦ Pawprint Prototyping
2025-07 - Present » Volunteer

Attended monthly general meetings, worked on educational resources for guests, performed basic electrical construction, and planned projects.

♦ Galactic Camp
2025-05 - Present » Panels Staff

Helped ensure the success of panels held on the USS Hornet, a World War II vintage aircraft carrier (including resolving complications caused by holding panels on an 80 year old aircraft carrier), for a convention with approximately 1,500 attendees.

♦ Museum of Art and Digital Entertainment
2019-09 - Present » Restoration Team Volunteer

Repaired, upgraded, and triaged museum equipment, consisting of computing devices ranging in age from brand new to 45 years old. Maintained software libraries for the systems on display for patrons.

♦ CompTIA
2012-08 - 2021-10 » Cloud+ Subject Matter Expert

Acted as an advisor for the initial development of the CompTIA Cloud+ certification, including exam questions and associated curriculum.

Education
♦ Oklahoma State University Institute of Technology - Okmulgee
2006 - 2009 » Bachelor of Technology, Information Assurance and Forensics
2006 - 2008 » Associate in Applied Science, Information Technologies
Option in Information Security
2006 - 2008 » Associate in Science, Information Technologies
♦ Indian Capital Technology Center - Sallisaw
2005 - 2006 » Cisco Certified Network Associate I and II
CCENT, covering I and II, did not yet exist
Selected Projects
♦ ART19

Designed and built the majority of ART19's platform, enabling dynamic ad insertion, audience targeting, and analytics at scale. Handles billions of requests per month, exceeding third-party ad server performance. Key contributor in securing Amazon acquisition and listed inventor on patent application (US20170054780A1). Oversaw feature prioritization, roadmap planning, and technical investment decisions, and frequently implemented these decisions. Set the engineering culture and developed the team from being just me and the CTO to being more than 50 people strong.

♦ Airport Special Service Request App

Architected a platform integrating Ruby on Rails, Ember.js, Node.js, Android, and WebSockets to manage passenger service requests at JFK Airport. Reduced wait times by 80% and improved on-time departures, enhancing operational efficiency and passenger experience. Led client engagement and coordinated engineering and design teams to deliver a robust solution on schedule.

♦ Leverage

Scaled architecture to support high-volume litigation cases. Reduced per- litigant operational costs, enabling law firms to pursue cases previously economically unviable. Developed a secure, privacy-preserving e-signature service meeting legal and regulatory standards. Provided guidance on platform strategy, improving overall workflow and case management efficiency.

♦ Inventory Tracking Application

Rescued and rebuilt a C#-based inventory application for a major cosmetics retailer. Integrated Windows CE mobile clients with Ruby on Rails backend and AS/400 systems. Improved operational efficiency, reduced errors, and successfully piloted at multiple stores. Coordinated small engineering team and advised on deployment strategy and integration with legacy systems.

♦ SentralCommand

Developed a multi-platform product enabling design staff to create mobile applications in the browser. Worked with The Richards Group to deliver the TGI Friday's consumer app on iOS and Android. Introduced Ember.js for the first front-end implementation, collaborating with another engineer to iterate rapidly and achieve client goals. Influenced architectural and product decisions during development.

Certifications
♦ Amazon Web Services Partner Network
2014-04 » AWS Technical Professional Accreditation
♦ Apple
2014-05 » Apple Certified Associate - Mac Integration 10.9
2014-05 » Apple Certified Support Professional 10.9
2014-05 » Apple Certified Technical Coordinator 10.9
2013-02 » Apple Certified Associate - Mac Integration 10.8
2013-02 » Apple Certified Support Professional 10.8
2013-02 » Apple Certified Technical Coordinator 10.8
♦ CompTIA
2013-02 » CompTIA Cloud+
2011-11 » CompTIA A+ (continuing education)
2011-11 » CompTIA Network+ (continuing education)
2011-11 » CompTIA Storage+ powered by SNIA
2009-06 » CompTIA Network+
2006-05 » CompTIA A+
END

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