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"╙`````````````` ````````````````'````` ```└`▀╙╙``````` ``` ════════════════════════ Keith Gable (ZiggyTheHamster) ═════════════════════════
Passionate software engineer with 18 years of professional experience across a
wide array of tools. Led an open source project in middle school. Engineered and
architected an industry-leading enterprise podcast hosting and monetization SaaS
platform which Amazon acquired in 2021. Rubyist since 2004. Vintage computer
enthusiast.
────────────────────────────────── Highlights ──────────────────────────────────
Ruby • Linux/Unix/BSD • AWS • Terraform • Consul • Packer • JavaScript • Kafka
Chef • Scala • PostgreSQL • MySQL • Redis • SQLite • CSS • HTML • CouchDB • C#
Druid • Flink • KiCad • Ember.js • SystemD • Semantic Web • InfoSec • GitLab
─────────────────────────────── Work Experience ────────────────────────────────
♦ ART19, an Amazon company
2021-06 - Present » Senior Software Development Engineer
2014-06 - 2021-06 » Chief Architect
Responsible for the design, implementation, deployment, monitoring, securing,
and management of an enterprise podcast content management and ad delivery
platform used by some of the industry's largest shows and advertisers. This
platform allows the real-time insertion of targeted advertisements and other
pieces of content, which gives potentially every listener a totally unique
listening experience. Led a small, agile team initially consisting of the CTO
and myself to build a platform that handles billions of transactions per
month on a Ruby on Rails monolith. We have since been acquired by Amazon and
have grown to have a team of more than 50 people who I work with and oversee.
Other technologies in use, which I drove the adoption of, are Terraform,
Docker, Consul, Apache Flink, Apache Kafka, Prometheus, Grafana, Linux,
PostgreSQL, AWS, Ember.js, and HAProxy.
♦ Gallo Digital, LLC
2014-06 - 2014-10 » Senior Software Engineer
Worked on Leverage, a platform for law firms to litigate mass action cases.
Principally designed, developed, secured, and deployed several services that
the larger application suite depends on, including a custom-built electronic
signature service, which is utilized by case members to sign and fill out
documents and by lawyers and paralegals to define which fields are required to
be filled out by case members. The primary technologies in use were Ruby on
Rails, PostgreSQL, Redis, and Elasticsearch.
♦ DecisionPoint Systems, Inc.
2013-06 - 2014-06 » Senior Developer and Solution Architect
2011-05 - 2013-06 » Developer
Responsible for the design, implementation, deployment, and security of both
our own SaaS products and custom-developed software applications that were
done for customers under contract. Managed a team of developers. Designed
RESTful APIs for customers and methodically worked to accurately define the
requirements of our customers. Worked with customer engineering teams and
their leadership to scope and design a solution that met their needs and
budget. Utilized both cross-platform and native toolkits to develop mobile
applications across a vast array of devices and markets. Primarily utilized
Ruby on Rails to develop web applications both to develop our products and
to deliver for customers. Migrated from physical on-premises and co-located
servers to AWS. Managed this infrastructure on AWS. Assisted customers with
migrating from their legacy systems to AWS, including changing from Solaris
to Red Hat Enterprise Linux. Supported first and third party software on
niche operating systems like CCI Multiuser DOS, Windows CE, Symbian, and QNX.
Integrated with AS/400 and z/OS systems on behalf of customers.
♦ Oklahoma State University Institute of Technology - Okmulgee
2009-02 - 2011-05 » Application Developer and Webmaster
2008-02 - 2009-02 » Temporary Webmaster
2006-11 - 2008-02 » Computer Support Student Worker
Managed, wrote, or maintained all internal and external University web
applications and content. Produced text and video content for use on
University websites. Modernized antiquated PHP-based website by rewriting
the backend in Ruby on Rails and redesigning the site's pages using HTML5 and
CSS3. Piloted the first mobile website in the Oklahoma State University A&M
system. Maintained campus VMware vSphere infrastructure. Managed interns and
work studies. Served as a sponsor for an on-campus club and a student group's
Applied Research and Development project. Provided support for faculty, staff,
and students with computer issues on campus. Supported critical infrastructure
systems and performed field repairs of critical systems and networks. Assisted
in the development and implementation of a workstation imaging solution. Wrote
JCL and FOCUS on the MVS mainframe to more tightly integrate internal and
external facing web applications with our MVS-based campus ERP (SunGard SCT).
────────────────────────────────── Education ───────────────────────────────────
♦ Oklahoma State University Institute of Technology - Okmulgee
2006 - 2009 » Bachelor of Technology, Information Assurance and Forensics
2006 - 2008 » Associate in Applied Science, Information Technologies
Option in Information Security
2006 - 2008 » Associate in Science, Information Technologies
♦ Indian Capital Technology Center - Sallisaw
2005 - 2006 » Cisco Certified Network Associate I and II
Did not complete III and IV. The CCENT, which covers this
curriculum, did not yet exist.
──────────────────────────────── Certifications ────────────────────────────────
♦ Amazon Web Services Partner Network
2014-04 » AWS Technical Professional Accreditation
♦ Apple
2014-05 » Apple Certified Associate - Mac Integration 10.9
2014-05 » Apple Certified Support Professional 10.9
2014-05 » Apple Certified Technical Coordinator 10.9
2013-02 » Apple Certified Associate - Mac Integration 10.8
2013-02 » Apple Certified Support Professional 10.8
2013-02 » Apple Certified Technical Coordinator 10.8
♦ CompTIA
2013-02 » CompTIA Cloud+
2011-11 » CompTIA A+ (continuing education)
2011-11 » CompTIA Network+ (continuing education)
2011-11 » CompTIA Storage+ powered by SNIA
2009-06 » CompTIA Network+
2006-05 » CompTIA A+
──────────────────────────── Talks & Presentations ─────────────────────────────
♦ Lessons Learned Running Sidekiq at Scale - RubyConf 2024
This talk went over some hard lessons I learned after more than a decade of
using Sidekiq at scale. I went over some basic mistakes like sharing the
Sidekiq database with the rest of my application as well as some issues that
I only encountered once I was doing millions of jobs per hour. I did the talk
in character and spent the rest of the conference in character as well.
────────────────────────────── Selected Projects ───────────────────────────────
♦ Airport Special Service Request App
Architected an application, using Ruby on Rails, Ember.js, Node.js, Android,
and WebSockets to enable a customer to more efficiently serve special service
requests (unaccompanied minor, wheelchair to seat, wheelchair to gate, etc.)
at John F. Kennedy International Airport. In the pilot, the customer was able
to reduce the time that airport patrons were waiting on them by 80%, and was
able to nearly eliminate situations where airport patrons were waiting on
personnel who would never come, which had the possibility of affecting ground
operations if patrons were unable to leave the aircraft without assistance.
♦ ART19
Utilizing Ruby on Rails, Node.js, Apache Kafka, Ember.js, PostgreSQL, AWS,
Redis, and many other technologies, I designed and built the majority of an
industry-leading enterprise podcast hosting and monetization platform. The
platform serves traffic for and performs analytics on more than a billion
transactions per month, and does so with performance that surpasses that of
third party ad servers we integrate with. Thousands of creative, ad sales, and
other industry professionals use the platform to create, distribute, and
monetize hundreds of thousands of hours of content with genres ranging from
comedy to news and sports. We host many of the top companies in the podcasting
market and help them deliver high quality content and advertising to
listeners worldwide. Because of the limitations inherent in podcasting, it is
challenging to architect systems which can work with this magnitude of audio
data while maintaining ambitious performance goals. We filed a patent
application (US20170054780A1), of which I am a listed inventor, for how our
technology works. This was ultimately abandoned for business reasons that I
am not privy to.
♦ Inventory Tracking Application
This application, for a large cosmetics retailer, allowed store associates and
managers to more easily perform inventory functions. Because the retailer had
a very large capital investment in their existing equipment, it had to run on
Windows CE 5 and 6. I was initially involved on the server side, which served
a RESTful API to clients from a Ruby on Rails application, and integrated with
the retailer's AS/400 back-office systems. After a catastrophe involving the
engineer tasked with the C#-based mobile application which should have been
caught by their manager but wasn't until we entered UAT and discovered that
they had been faking network connectivity by manually updating all of the
screens with each day's test data and discarding the API call responses, I was
brought in and tasked with rescuing the project. I was able to deputize a few
of my team's engineers to help, and we were able to essentially rewrite the
application in about a month. This did not delight the customer as much as I
had hoped, because we were transparent about the dishonesty, but we were able
to pilot the application at a dozen stores in the US and Canada. I left the
company before we shipped it to all of the stores, but I observed associates
in a store using the application a couple years later, so they must have.
♦ Leverage
Leverage is a web application, written in Ruby on Rails and using Redis,
PostgreSQL, and Elasticsearch, that allows law firms to litigate mass action
cases when class action cases are not possible or appropriate. Without
software that streamlines working with potentially thousands of similar -- but
different -- cases, there are many cases that are not economically viable to
pursue, leaving those that are wronged without any viable recourse. The
largest case that I am aware of that used this application was related to the
Volkswagen Diesel Emissions scandal, and played an important role in owners
of affected vehicles (including myself) being fairly compensated for VW's
dishonesty around "TDI Clean Diesel" vehicles. I joined the company when
Leverage was less mature and was unable to handle this kind of scale, and
I was able to scale the architecture out while reducing the per-litigant
operational cost. I also built a few key components, including a service that
allowed litigants to e-sign documents which did not depend on any third party
service, a technical requirement caused by privacy and security concerns that
lawyers at the firm that sponsored this application raised.
♦ SentralCommand
This product, written in native Android, iOS, Windows Phone, and Ruby on
Rails, presents design staff with a canvas in their web browser with which
they can create many kinds of mobile applications. This product was most
notably used by The Richards Group to deliver the TGI Friday's consumer
application on iOS and Android. The front-end was my first Ember.js
application, and I worked on it in collaboration with one other engineer.
═════════════════════════════════════ END ══════════════════════════════════════
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