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Product and technology leader with two decades of experience designing, building, and scaling enterprise SaaS platforms while leading cross-functional teams. Architected ART19 from a two-engineer effort into a platform processing billions of transactions monthly, supporting many of the world's top podcasts, and culminating in its acquisition by Amazon in 2021. Skilled in product roadmap planning, feature prioritization, and aligning engineering with business goals. Adept at building teams, mentoring engineers, and fostering a culture of innovation and excellence. Deep background in distributed systems, security, cloud infrastructure, and data-intensive workloads. Experienced at presenting vision and strategy to executives, investors, and major customers.
Product Strategy & Roadmap • Cross-Functional Leadership • SaaS & Cloud Infra • Distributed Systems • Go-to-Market Alignment • Pricing & Investment Influence • Team Growth & Mentorship • CI/CD • Observability • Security • Terraform • AWS • Ruby • Linux/Unix/BSD • Docker • Kafka • Flink • PostgreSQL • Redis • Ember.js • JavaScript • Chef • Consul • Packer • Scala • MySQL • SQLite • CouchDB • C# • Druid • KiCad • SystemD • Semantic Web • InfoSec • GitLab • CSS • HTML
Scaled ART19's podcast CMS and ad delivery platform from a two-engineer startup to a robust system processing billions of transactions per month, adopted by leading shows and advertisers. Directed product roadmap planning and feature prioritization with product, engineering, and go-to-market teams, balancing technical feasibility, customer impact, and revenue goals.
Led adoption of Terraform, Docker, Consul, Kafka, Flink, and HAProxy to ensure scalability, security, and observability. Influenced technical investment and participated in pricing strategy discussions to maximize ROI and profitability.
Built and mentored an engineering team, growing to more than 50. Established best practices for deployment, monitoring, and security. Represented ART19 at external user groups and internally across Amazon to communicate product vision and operational strategy.
Delivered key services for Leverage, a platform enabling law firms to manage mass action cases efficiently. Built a secure, custom e-signature service that met strict privacy requirements. Scaled architecture to support high-volume litigation, including the Volkswagen Diesel Emissions cases, resulting in fair outcomes for thousands of claimants.
Designed and delivered SaaS and custom enterprise applications across diverse verticals. Led requirements gathering and roadmap planning with customer executives and engineering teams, ensuring solutions met business goals, compliance, and budget. Managed and mentored development teams, setting coding and security standards.
Migrated infrastructure from on-premises to AWS, improving scalability and reliability. Developed RESTful APIs and mobile applications integrating with AS/400 and z/OS systems. Advised executives on technology investment and modernization strategy.
Modernized web applications by replacing legacy PHP systems with Ruby on Rails and launching the first mobile site in the university system. Integrated web apps with MVS mainframe ERP (SunGard SCT), improving operational efficiency and data accuracy. Maintained VMware vSphere infrastructure and supervised interns. Produced digital content supporting university initiatives.
Led a panel discussion on techniques for automating 3D modeling workflows in Blender using its scripting capabilities. Demonstrated a workflow for processing 3D models exported from VRoid Studio, including a novel technique for making avatars with transparent textures portable to mobile versions of VRChat.
Shared insights from a decade of running Sidekiq at massive scale, covering performance tuning, operational pitfalls, and resiliency strategies for processing millions of jobs per hour. Engaged attendees in interactive discussions throughout the conference.
Supported critical functions, including helping to triage issues with a new registration system and badge printing, for a convention with approximately 1,700 attendees. Personally handled the processing of approximately 400 guests per hour after a prolonged registration outage.
Planned programming such as panels, events, meet-and-greets, concerts, etc. across nine venues for a convention with approximately 6,500 attendees.
Worked with Panels leads to ensure panel room monitors, microphones, and sound systems were functional and available to panelists throughout a convention with approximately 4,000 attendees.
Attended monthly general meetings, worked on educational resources for guests, performed basic electrical construction, and planned projects.
Helped ensure the success of panels held on the USS Hornet, a World War II vintage aircraft carrier (including resolving complications caused by holding panels on an 80 year old aircraft carrier), for a convention with approximately 1,500 attendees.
Repaired, upgraded, and triaged museum equipment, consisting of computing devices ranging in age from brand new to 45 years old. Maintained software libraries for the systems on display for patrons.
Acted as an advisor for the development of the CompTIA Cloud+ certification and associated curriculum.
Designed and built the majority of ART19's platform, enabling dynamic ad insertion, audience targeting, and analytics at scale. Handles billions of requests per month, exceeding third-party ad server performance. Key contributor in securing Amazon acquisition and listed inventor on patent application (US20170054780A1). Oversaw feature prioritization, roadmap planning, and technical investment decisions. Collaborated with cross-functional teams to align platform capabilities with market and revenue goals.
Architected a platform integrating Ruby on Rails, Ember.js, Node.js, Android, and WebSockets to manage passenger service requests at JFK Airport. Reduced wait times by 80% and improved on-time departures, enhancing operational efficiency and passenger experience. Led client engagement and coordinated engineering and design teams to deliver a robust solution on schedule.
Scaled architecture to support high-volume litigation cases. Reduced per- litigant operational costs, enabling law firms to pursue cases previously economically unviable. Developed a secure, privacy-preserving e-signature service meeting legal and regulatory standards. Provided guidance on platform strategy, improving overall workflow and case management efficiency.
Rescued and rebuilt a C#-based inventory application for a major cosmetics retailer. Integrated Windows CE mobile clients with Ruby on Rails backend and AS/400 systems. Improved operational efficiency, reduced errors, and successfully piloted at multiple stores. Coordinated small engineering team and advised on deployment strategy and integration with legacy systems.
Developed a multi-platform product enabling design staff to create mobile applications in the browser. Worked with The Richards Group to deliver the TGI Friday's consumer app on iOS and Android. Introduced Ember.js for the first front-end implementation, collaborating with another engineer to iterate rapidly and achieve client goals. Influenced architectural and product decisions during development.
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